FAQ: Earth Under Siege: Flashpoint (Relaunch)
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

1. Will the game be available at retail?

This is highly unlikely, and if so, it would be a higher prices and with less content (meaning, most of the stretch goals would not be available).

Last updated: March 03, 2022 07:50

2. Will there be a Pledge Manager?

Yes, we will be using BackerKit to handle our Pledge Manager.

Last updated: March 03, 2022 07:50

3. Will there be a standee only version?

It is highly unlikely we will be offering a standee only option unless there was an overwhelming demand. Creating small print runs of variant content is very expensive, and just not feasible for a small company such as ours.

Last updated: March 03, 2022 07:50

4. When will VAT be charged?

VAT will be calculated and charged during the Pledge Manager after the final details on size and weight of the boxes has been determined.

Last updated: March 03, 2022 07:50

5. What size are the miniatures?

Our miniatures are 38mm heroic scale. Check the image near the bottom of the page for more details.

Last updated: March 03, 2022 07:50

6. Will there be a late pledge option?

Yes, there will be a late pledge option, although we cannot guarantee it will be at the same prices.

Last updated: March 03, 2022 07:50

7. Can I make a $1 pledge and gain access to the Pledge Manager later?

Yes, you can access the Pledge Manager with full access to all content.

Last updated: March 03, 2022 07:50

8. What factory will be manufacturing this game?

We are using LongPack Games for our manufacturer.

Last updated: March 03, 2022 07:50

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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